WeWait revolutionises the customer service experience via mobile applications and clever back end technology for today’s world with no call holding, efficient service and a clear visual path to prompt communication. The end product for users will be a mobile application that allows them to store their supplier account information, search for suppliers and schedule a call with no requirement to wait on hold to speak to someone. When the user selects the supplier they would like to contact WeWait will present them with the menu of departments they can choose from. The system will let them know how long it will be before their call is connected or they can schedule a time. When the call is ready the users phone will ring. The best bit is, the user hasn't wasted anytime on hold! WeWait realises that everyone's most valuable resource is time and why in the 21st century should we have to waste that sat on hold to a company. WeWait delivers efficiency and leaves your time out of it!
