VirtualText's team-based AI agents work alongside your team to ensure all messages get a timely, helpful response. Our AI Agents: - Respond to messages after hours and on holidays - Are trained based on your existing support documentation - Improve the time to response on your website - Prompt customers to schedule time with your team - Are monitored in your inbox and given feedback to improve - Transfer messages to and take them away from AI agents like you would any team member
