Upsella is an SMS upsell platform for Shopify that increases customer lifetime value through automated post-purchase campaigns and AI-powered conversations. Core Functionality: • Post-Purchase Upsells: Send personalized product recommendations after orders to increase repeat purchases and average order value • AI Sales Agent: Responds to customer replies, answers questions, handles objections, and guides conversations toward additional purchases • Campaign Automation: Triggers for post-purchase, abandoned cart, browse abandonment, winback, and signup sequences • Discount Optimization: Tests discount strategies automatically to maximize profit per campaign Platform Features: • Dedicated toll-free SMS number with carrier compliance • Revenue attribution and ROI tracking per campaign • Two-way conversation management • Pre-built upsell templates Integrates with Shopify orders, customers, and product catalog for relevant recommendations. Includes ready-to-use templates for immediate deployment.
