The Hint System is designed to help non-technical talent and team members participate in website and app creation by providing a simple system to integrate User Assistance tools into the User Experience. Problem: Wikis, the ‘Help’ & FAQ page, is where online sales and User Assistance go to die. A wiki or an FAQ page are sources of “out of context” help. A virtual location that leads clients or potential customers away from a call to action or a sale. When it comes to money, that’s a BIG problem. Many people look for answers about the features of a product and end up having to hunt them down somewhere else on the site. The moment people leave the product page, is the moment where you will most likely lose the sale. That’s where HintSystem comes in… by providing “hints” (answers) to your client’s and customer’s questions in the moment AND in the right location. The HintSystem is a plugin for directly creating, managing, and measuring hints. No coding required. It keeps users engaged and reduces friction allowing you to sell more product. It's easy to use. Your team member can add a hint to ANY website the HintSystem is attached to by simply using a browser plugin. Once the system has been added to a site, it only takes a few seconds. ANYONE on your team can hop onto the site, open the browser plugin and add a new hint, interactive tooltip or widget. All tools you can use through the HintSystem to help you keep customers on your site and increase sales.
