TeamSupport is help desk software built for B2B customer support. Unlike other systems, TeamSupport is designed to consolidate information at the company level for greater understanding of your customers. Detailed contact and customer databases ensure perfect clarity, collaborative tools improve resolution time for complex B2B support issues, and best-in-class SLAs provide the control you need. And did we mention visual support? Customers and agents can share video and screen recordings, easily paste images and more through the ticket page, self-service customer portal, and even live chat! Plus all your typical awesome help desk features (of course) like email-to-ticket, ticket automation, omnichannel support, ticket collision prevention, ticket deflection, 100s of built in reports, a million ways to customize the software to fit your needs, product and version tracking, and so much more!
