Support.cc is a complete help desk software suite that allows you to track and manage support requests, customer feedback, tasks, knowledge base and automation all in one place, to ensure that your customer's queries are resolved effectively. The help desk software has more than 30 integrations which facilitates seamless transfer of potential leads to the CRM of your choice and track user activity With Support.cc, you can efficiently manage your Knowledge base articles and sequence them in the order you want to publish. It also allows the customers to access the brandable knowledge base. A knowledge base can be used to store FAQs, troubleshooting guides, and manuals. You can also create flows with our available designer low-code nodes and automate those flows which saves the time and the manhour put in by the agents. This helps your agents to focus on the queries raised by the customer and provide swift concrete resolutions to your customer.
