Smidge is a video-chat tool that sits within your web app. You can conduct product research and customer interviews instantly, rather than waiting around on survey responses or scheduling user interviews. Easily segment the users you'd like to talk with and chat with them immediately. In-person face-to-face chat leads to real human connection and adds real value to your company and your users. Plus it saves you both a shedload of time! Smidge is created by the same folks who brought you BugHerd. We were tired of sending 2000 emails to lock in only 10-20 (<1%) customer interviews. It was too time-consuming and we figured there had to be a better way. So here we are...
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