Retently helps you effectively measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn and turn detractors into promoters. Set up an email or in-app (web) NPS campaign and send your customers a single question satisfaction survey. They’ll give your business a score and provide additional feedback. Your Net Promoter Score will be calculated based on the survey responses. Easily customize your NPS survey email with your logo, images, fonts, and colors so that it matches your brand's identity. Send the survey in your native language. Add your customers manually, upload a CSV file or import them via one of our integrations with various CRM, email marketing, helpdesk, marketing automation and billing products. Send the survey to all or a few customers right away. Update the automation settings to match your business requirements.
