A new way for users to interact with bots: via simple persistent menus, including those without the option to chat with the bot at all. Instead of forcing users to talk with a bot, developers can choose to create a persistent menu that allows for multiple, nested items as a better way of displaying all the bots’ capabilities in a simple interface. The new persistent menus are limited to three items at the top-level, and its sub-menus are now limited to five. Also new is that developers can now choose to hide the composer screen, and forgo allowing customers to have a conversational experience in the bot entirely.