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magnipath

Customer journey mapping technology enabling better insights, customer experience, trigger actions

Ever wonder who is using your SaaS product and how? Magnipath makes this possible with customer journey mapping made possible with product usage data coupled with high-powered analytics. Key Features: - Segmentation. Split your customer base into three distinct classes for easy categorization. - Triggers. Take action on key events so that functional groups (Sales, Marketing, Support) are notified of vital customer activity. - Easy-to-implement API. Track only the events critical to your business success. - Visibility. Provide cloud-based access to your entire team to share the knowledge!