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Jelpy

A cozy customer support application.

USE Collect feedback from customers, add files, attach screenshot, add extra user information and send it to Jelpy. COLLECT Use an on-site widget to collect feedback. Installable just in minutes. Try our Javascript API to programmatically control widget and launcher. Don't want widget? Use JS API to build own form. Developing a mobile or command line app? Try our REST API. Also J. supports virtual mailboxes so you can forward mail from your current info@ (or support@) post boxes. AUTOMATE Speed up the workflow with canned responses (aka response templates). Setup condition based message processing: tag, assign, archive, delete, auto reply before the message appears in the inbox. Our advanced autoresponder can answer to your customers when you are on vacations or sleeping. TAG Every message can have additional context about user: is it authenticated? is it premium? what is the balance? You configure it. To highlight a customer you also can attach tags like "vip", "important". Inbox will render there tags next to customer information. Also you can prioritize messages in the inbox by these tags. INTEGRATE Jelpy integrates with popular task management systems, Trello, CMS, Wordpress, Slack.