ivcbox

Customer communication platform for business, designed to provide high quality and personalized customer service experience. It is done by combining most of communication channels in one place and application of everyday functionality required for customer service. Following features and funcionality are currently incuded in ivcbox: live chat, video call, chatbot, file sharing, profiling and storage of conversations. By using ivcbox, you can automate particular business operations like handling incoming requests with the help of the chatbot. You can improve your customer service index by providing online communication tools like live chat and video calls directly on your website. As a result you would get excellent customer support, increased sales and planned marketing approach.