InsightReviews

InsightReviews is a smart review collection platform built for local businesses — cafes, salons, dentists, gyms, and auto shops. Here's how it works: 1. After a customer visits, a staff member enters their phone number at the point of sale 2. The customer receives a branded SMS with a feedback link 3. Happy customers (4-5 stars) get redirected to leave a review on Google, Yelp, Facebook, or TripAdvisor 4. Unhappy customers (1-3 stars) have their feedback kept private so the business can follow up directly Key features: - SMS-based review collection with 95%+ open rates - Smart routing: positive reviews go public, negative feedback stays private - Multi-platform support (Google, Yelp, Facebook, TripAdvisor) - Simple staff interface — takes 5 seconds, no training needed - Dashboard with review stats, trends, and response tracking - Embeddable testimonial wall for your website - Customizable SMS templates and branding Why InsightReviews? - Affordable: $79/mo vs $300-600/mo for competitors like Birdeye or Podium - Purpose-built for single-location businesses - Australia-first with local support and AU phone numbers - 14-day free trial, no lock-in contracts Start collecting more 5-star reviews today at insightreviews.com.au