Help.center

Help.center empowers businesses with AI-driven customer support, offering an efficient self-service experience. By leveraging a smart AI knowledge base, it delivers rapid responses to common queries, significantly lowering ticket volumes. The AI Ask widget allows customers to access support on your website, ensuring quick and accurate answers. If the AI cannot handle a query, it automatically forwards it to your support team via email. The shared inbox feature centralizes all customer interactions, making it easy for teams to collaborate. The AI continuously updates its knowledge from public help articles and external resources, enhancing response accuracy. This leads to better customer engagement and a more streamlined support process.