The customer support space has normally been occupied with boring enterprisey tools, focussed on ticket numbers, the complex routing of requests to different teams and not a whole lot of focus on people. Live chat has disrupted the space, but brought with it a whole new host of challenges and expectations. Don’t get us wrong, tools like intercom are great, if you have the manpower to answer messages instantly, worldwide. At Happi, we’re re-thinking customer engagement for small teams, combining the good bits of live chat with the tried and tested format of email. We are here to empower your startup, bringing you a simple way to talk to your customers and prospects, that feels like having a conversation over DMs. Happi is designed for small teams (1-5 people), which means the product is simple, easy to get started with and more affordable. Pete Founder, Happi
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