Hey BetaPage, Through countless conversations with customers, it's clear that Slack is not just the place to share gifs and party parrots, but also where employees go to get support for IT problems, HR questions, and all sorts of internal requests. The #hr_help or #my_laptop_is_on_fire ??channels exist at every company, but there’s no easy way to track those requests. Halp is conversational ticketing tool for teams on Slack. Opening up a ticket is as simple as adding a :ticket: emoji to a message or using a slash command. From there, the conversation happens in a thread and tickets can be edited, assigned, and updated right from Slack. Halp functions as a standalone ticketing system, or it integrates with Jira/Zendesk. We recently announced a 2.6m seed round from Slack, Techstars, and several other great investors. Halp is already used every day by the internal IT, HR, Finance, and operations teams at Strava, Home Depot, Vend, G2, Klaviyo, and many more. We’ve also seen Halp used by B2B companies to offer VIP support in shared Slack channels and Slack communities.
