Fullview is a B2B platform that builds and sells SaaS products to companies to scale the customer technical support. It enables SaaS-based companies to monitor users' screens instantly, guide them with multiplayer screen control and in-app video calls for faster live support. Fullview is built by insiders to the pain of scaling technical customer support. We have built and sold SaaS products to companies of all sizes, from startups to enterprises, and managed countless customer relationships directly. We decided to build Fullview to solve our own first-hand problems. Get instant context for support tickets with a real-time feed of what's happening on your customers screen. Watch session replays when you need to understand issues retroactively. No more manual screenshots or long explainers over support chats. Collaborate with customers and guide them to solve issues faster with Figma-like multiplayer screen control. Without ever leaving your own product. Replace your traditional support phone line and call users from within your own product. Always secure and reliable audio and video calling, with no downloads or external links required. View your customer's real time console log, technical browser state and clickmaps to instantly diagnose technical issues. No more wasted developer hours on writing manual bug reports.
