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FreeScout

Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework). It is a self hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control. GitHub: https://github.com/freescout-helpdesk/freescout FreeScout is the perfect helpdesk solution for those who need to provide a professional customer support, but who can not afford to pay for Zendesk or Help Scout. FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting. Features: - 100% Mobile-friendly. - Multilingual. - Seamless email integration. - Starred conversations. - Push notifications. - Modules. - Auto reply. - Saved replies. - Notes. - Pasting screenshots from the clipboard into the reply area. - Dragging images into the reply area. - Configuring notifications on a per user basis. - Open tracking. - Edit / hide threads. - Search.