FotoFinish is a mobile application that increases janitor accountability by mandating that they evidence their work execution with photos. It makes cleaners more accountable resulting in lower supervision costs and better cleaning performance. “96% of unhappy customers don’t complain. However, 91% of those will simply leave and never come back” – Financial Training Services. Any company struggling with the following common industry pains. - Lack of records for work performed at remote sites - Not knowing if janitors were actually on site - Not knowing if the executed work met the scope and standards - Inconsistent cleaning results when not being supervised - Service failures often identified through customer feedback - Use of monthly inspections in spite of the service being delivered daily - Wasted management time on issue resolution instead of prevention It works like this... After completing their shift, janitors open the FotoFinish mobile app where they must replicate a set of prescribed photos drawn randomly from a pre-populated photo bank. When done, a report is immediately sent to their supervisors to evaluate with a pass or fail.
