Cingo

Everyone has those customer service horror stories: On hold for 30 minutes to an hour with no customer service agent in sight, an email that takes a week to answer, unhelpful live chat that eventually has you call in. Say goodbye to all of that with Cingo. Cingo exists to improve the customer service experience by giving customer service agents a start-to-finish picture of a customer contact. From the time first time the person initiates a chat or send an email, all the way through any VOIP, phone, or video call, or even a screensharing session if necessary! We even integrate into your website and have mobile app SDKs to provide a seamless user experience. What's more, you get everything from the get-go. That saves you and your customers the typical headaches of the 20th century customer support solutions of today, and we just happen to save you money, too. We're 1/3 the cost of our competition, to be exact. Fun fact: if you're a nonprofit or a small business, Cingo is FREE to use!