ChurnNote helps SaaS founders understand what happens after customers cancel. It connects to Stripe or Lemon Squeezy, sends a short plain-text email after cancellation, captures replies, and groups churn reasons like pricing, missing feature, bad experience, switched tool, not using it, or failed payment. From there, founders can recover failed payments, schedule win-back follow-ups, and understand what needs to be fixed so future customers do not leave for the same reason. Main features: - Stripe + Lemon Squeezy cancellation tracking - Plain-text cancellation emails - Reply capture - AI churn reason grouping - Churn insights dashboard - Customer timeline - Win-back queue - Failed payment recovery sequence - VIP queue for high-value cancellations - Weekly digest - Flat $12/month pricing
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