Back

Back is the first employee service platform for internal service teams to organize and automate all requests and processes on one intuitive platform. It provides employees with a convenient way to get help and information and always know who is taking care of their question. The platform integrates with various communication channels (Slack, email and more), so employees can submit requests the way they are used to. For HR, IT, office or travel management teams, it is a centralized workflow platform to manage and respond to requests and collaborate with their co-workers. Back automatically answers recurring requests and tasks that do not require the experts’ involvement, saving the experts valuable time. Back provides full transparency to managers by tracking the time their teams spend on resolving requests and helping you proactively identify trends to improve internal workflows.