IVR Solution Design, Development and Customization Services in Asterisk Interactive Voice Response (IVR) is the technology that let you interact with a menu uses a touch-tone telephone. It is very easy to set-up such a menu with Asterisk. In telephony, interactive voice response, or IVR, is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system. Short for Interactive Voice Response, a telephony technology in which someone uses a touch-tone telephone to interact with a database to acquire information from or enter data into the database. IVR technology does not require human interaction over the telephone as the user’s interaction with the database is predetermined by what the IVR system will allow the user access to.
