NIVA AI Chatbot

What problem this product solves Website visitors often leave without getting answers, submitting their details, or booking a meeting. NIVA helps businesses turn website conversations into measurable customer actions with an AI chatbot that works around the clock. It is trained for specific industries, answers from your own content, and supports sales, service, bookings, and operational workflows in one chat experience. Key features and benefits NIVA can be launched on WordPress, Shopify, Webflow, or other websites by adding one snippet, with no developer required. Businesses can choose from 25 industry domains and more than 250 ready-made AI personas covering sales, support, operations, onboarding, billing, compliance, technical questions, retention, escalation, and analytics. Upload PDFs, documents, or website pages so the chatbot responds from your approved content rather than relying on generic answers. It can capture names and email addresses naturally in chat, store leads in a dashboard, greet returning visitors by name, and remember previous questions, forms, and decisions. The Flow Engine creates no-code guided conversations for appointments, quotes, claims, intake, and other processes. The Smart Form Engine displays relevant forms inside the chat without sending visitors to another page. NIVA can also check availability, look up order status, retrieve information from connected systems, and route conversations between sales, support, and booking specialists. Branding can be customized with your business name, logo, and colours, while agencies can resell the chatbot under their own brand. Notable alternatives and how this product compares NIVA is positioned as an alternative to generic website chatbots and separate tools for lead capture, forms, booking flows, and customer support. Compared with a basic question-and-answer bot, it combines industry-specific personas, memory, lead capture, inline forms, guided workflows, and multi-agent routing in one widget. The homepage does not identify specific competing products, but its comparisons section is available for evaluating NIVA against other chatbot platforms. Pricing models or plans The homepage does not show specific plan names or prices. It promotes a start-free option, a free demo where the team builds a first bot with your content in 30 minutes, and one flat monthly price. Custom builds are available for industries outside the ready-made library. FAQs Q: Does NIVA require coding? A: No. Add your content, configure the chatbot, and paste one snippet into your website. Q: What content can train the chatbot? A: You can upload PDFs, add documents, or provide website pages and URLs. Q: Can NIVA capture and manage leads? A: Yes. It captures details such as names and email addresses in chat, with leads collected in a dashboard. Q: Can it book appointments or collect quotes? A: Yes. Guided flows and smart forms support bookings, quotes, intake, claims, and other customer process